Return of goods

Should you experience a problem with any type of MJK product our qualified staff is always ready to assist you. Always contact MJK before returning any goods. More often than not, the problem can be solved locally, thus saving much valuable time and effort.

You can contact MJK here.

Upon agreement with MJK for the return of goods, the MJK RMA form must be filled out and must always accompany any goods returned to MJK.

Download the MJK RMA form here 

Return of goods - Products custom manufactured especially to the specifications of a customer cannot be returned. Standard products can only be returned, when prior separate agreements have been made. A refund will be made equal to the stated amount on the original invoice minus 10 %, provided the products are returned unopened in their original packaging, and in their original conditions. The buyer is responsible for expenses and risks of return delivery to our company.

Click here for a comprehensive list on Terms of Sale and Delivery

 

MJK Automation: Company Profile > Return of goods